What Happens After My Purchase?

You will receive a purchase receipt by email immediately upon placing your order. Once shipped, our team will notify you by email with your tracking number.

Returns within Canada and the US

All sales final. Purchases made at 60% off are not eligible for returns.

How Do I Keep My Quartermaster Clean?

The Quartermaster exterior is made of lightweight but highly durable virgin polycarbonate. Simply use water and a clean cloth to wipe away dust and dirt. Do not use any scrub brushes, abrasive materials or chemicals such as cleaning solvents. Your Quartermaster has many special features including its distinctive signature leather, which naturally patina with age and use.

What is the Fabric Used on the Valise and Wingman?

The Valise and Wingman are made of a custom tweed durable fabric that will lightly repel and resist water. Simply use water and a clean cloth to wipe away any visible dirt or marks.

Last Updated May 2022